Drop, Withdrawal, and Refund Policy - Off Grounds

For information or assistance, please contact: ehd-information@virginia.edu

Course Registration:

Your registration for a course commits you to paying of the charges associated with enrollment (tuition and fees). You will not be automatically dropped from a course due to a lack of attendance/participation. If you do not drop a course and do not attend/participate, you will be responsible for all applicable tuition and fees and will receive a failing grade in the course. Any charges that remain unpaid after one year will be sent to a collections agency. If you enroll in the course and decide to drop, you will be charged according to the refund schedule below.

Course Swap:

If neither course has started, you may be able to swap a course in the SIS system. Log into SIS, go to Self-Service, then Select “Swap a Course”. Enter the course you wish to swap out of and the course you wish to swap into. Please have the 5-digit course number available. If you have a hold on your account, this may not be possible.

Course Drop/Withdrawal Request Form:

Students should attempt to drop classes themselves in the Student Information System at UVA SIS. If they are unable to self-drop, they should complete the drop/withdrawal request form.

Refund Policy:

Refunds are determined and processed in accordance with the following policies and schedules:

  • Tuition and fees are refunded according to the applicable schedules listed below
  • Fees charged by the processor of credit card transactions, currently Nelnet, are not University fees and are not refundable.
  • If payment is made by check, there is a 10-day waiting period after the check is posted before a refund can be processed.
  • In the event that the school issues a refund in error, it reserves the right to reclaim such funds.
  • Refunds are computed based on the date and time requests are received by the EHD School.

Refund schedule for in-person classes:

Drop & Withdraw Timeframe % of Refund % Charged
Before a class begins 100% 0%
After first class but before second 80% 20%
After second class 0% 100%

Refund schedule for web-based (online) and classroom/Internet (hybrid or blended) classes

Drop & Withdraw Timeframe % of Refund % Charged
Less than one week after start date of course 100% 0%
One week to less than two weeks after start date 80% 20%
Two weeks or more after start date 0% 100%